In response to the COVID-19 pandemic, TaxiMe has implemented updated health and safety guidelines to protect both drivers and passengers. Under these new rules, everyone must stay home if they have COVID-19 or related symptoms, wear a face covering, keep the front seat empty, and roll down windows when possible. Repeated violations of these guidelines will result in suspension. Drivers can cancel a ride without penalty if they have health safety concerns, such as a passenger not wearing a face covering.