1. Introduction
Welcome to TaxiMe, a ridesharing service provided by Oprin Lanka (Pvt) Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.
2. Information We Collect
We collect various types of information from users to provide and improve our services. This includes:
- Personal Information: Name, email address, phone number, profile photo, payment information, and any other information you provide when registering or using the TaxiMe app.
- Location Data: We collect real-time location information from your device to facilitate ride requests, track rides, and ensure accurate pick-ups and drop-offs.
- Ride Information: Details about your rides, including pick-up and drop-off locations, ride duration, and driver information.
- Device Information: Information about your device, such as IP address, operating system, and device type, to optimize app performance and security.
- Usage Data: Information on how you interact with the TaxiMe app, such as pages viewed, features used, and preferences.
3. How We Use Your Information
The information we collect is used for the following purposes:
- Providing Services: To process ride requests, facilitate payments, and connect passengers with drivers.
- Improving Services: To analyze usage patterns, enhance user experience, and develop new features.
- Communication: To send updates, promotions, and notifications related to your account or rides.
- Safety and Security: To verify user identity, prevent fraud, and ensure the safety of passengers and drivers.
- Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
- With Drivers: We share your location, name, and contact information with drivers to facilitate rides.
- Service Providers: We may share information with third-party service providers who assist with payment processing, data analysis, and other business functions.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
- Business Transfers: If TaxiMe is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We take data security seriously and implement reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can access and update your personal information through the TaxiMe app.
- Correction: You have the right to request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your account and personal information, subject to legal and contractual restrictions.
- Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those communications.
7. Location Data
We collect and use location data to provide and improve our services. You can disable location tracking on your device, but this may limit the functionality of the TaxiMe app.
8. Cookies and Tracking Technologies
TaxiMe may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can manage cookie preferences through your browser settings.
9. Children’s Privacy
TaxiMe is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@taxime.lk